Since September 1, 2024, a significant number of Social Security beneficiaries in the United States realized that their accounts on the Social Security Administration (SSA) website had been blocked. This is due to a mandatory transition to the Login.gov platform.
The SSA indicated that this measure aims to strengthen security and improve efficiency in the use of the platforms, allowing beneficiaries to have completely confidential access, protected by the Federal Government, and to be able to manage the information of their Social Security benefits. Social in a transparent and secure way. The block affects those beneficiaries who created their My Social Security accounts before September 18, 2021 and who did not update their credentials in accordance with the new security regulations.
Why were thousands of My Social Security accounts blocked?
The SSA has advised that there is an account recovery process, but it can be slow, which could result in significant delays in receiving benefits. The situation is especially critical for those who depend on these payments for their daily needs, as any delay can have a considerable impact on their well-being.
The process to migrate to Login.gov is as follows:
The process to restore access to locked accounts involves several steps that users must follow precisely. First, those impacted should visit the Login.gov platform, where they will be asked to create a new account or log in if they have already made the transition previously. This step is essential to reactivate access to your benefits. Once on Login.gov, users must verify their identity in the way that the website indicates at that time, always staying within the ecosystem of the Federal Government website. This is particularly relevant to avoid possible fraud on fraudulent websites.
The Migration from My Social Security to Login.gov is Mandatory
According to the SSA, some users may experience technical difficulties or delays in this step, making it advisable that, in case of problems, they contact the Social Security Administration directly for personalized assistance. After you have completed identity verification and reactivated the account, SSA advises beneficiaries to regularly monitor their Social Security benefits status and account settings. This monitoring is crucial to detect any potential future issues and ensure payments are not interrupted again.
If you don’t migrate soon, you will still be unable to access monitoring of your Social Security benefit data and information, including amounts to be received, payment dates, and Social Security tax payment history from all your years worked.